An Important Message to our Valued Customers
We’re working diligently to reach any customer who has requested contact here. We’re tools enthusiasts who understand how eager our customers are to get their customized tools.
support@yktectools.com
Monday to Friday: 8am – 6pm ET Saturday/Sunday: Closed
Send Your Enquiry to us Easily Now
Have Questions About Purchasing Tools?
We had series of FAQ information for yourreference below
What is your transportation method?
Usually for bulk shipment, we use sea freight, for samples, we can deliver via air courier like DHL,TNT and so on. Please be noted, our quotation usually do not include freight. Freight usually depends on your quantity especially weight and measurement and shipment method, please discuss details with us for it.
Do you have stock?
Products with our logo have stocks mostly, our stocks status are changing every day, so customer need to check with us firstly before place stock orders to us, on the other hand, if you want to make the tools with your logo, then all the tools will be new made.
What is your regular package for products?
At present, our standard package is color box outside for every item. If you want to customize your own package style, please contact us, we can make it for you.
What Certificates do you have?
We have CE certificates, and for batteries, we have test report and MSDS reports and 38.3 certificates.
Are you manufacturer directly?
Yes, we are tools manufacturer directly in China for years.
Can I get free samples?
For both the sample cost and the freight cost, they will be charged, but when you place the bulk orders, then sample cost will be refunded back to you.
What is your after-sales service?
We will offer spare parts for after-sale service, in general, we will provide 1% of goods for free spare parts.
What is your MOQ If I want to do my own logo?
The MOQ for OEM is 300~500 pcs according to different items, please tell us your detail demand for OEM service, which item and what the other customized requirements, our sales will follow our demands.
Can you print our logo on the tools?
Yes, All of our products are OEM available, we can make your logo printed on the tools as you demand.
YKTEC TOOLS Work Office
- Tel: 0086 139-894-363-98
- Website: www.yktectools.com
- Email:support@yktectools.com
- Address:Qiubin Industry Zone, DistrictJinhua,China